Business Operations Manager – Bell

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At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We’re looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.

Job Duties/Accountabilities:

• Be prime for Bell Media’s Digital Order Management System (OMS) and other Ad Sales tools
• Manage and proactively update user access, client accounts, product catalog, and workflow rules
• Collaborate with stakeholders to identify and implement best practices for lead-to-cash processes
• Create and distribute cross-functional workflow diagrams and user guides
• Train and support Sales & Account Management users on order entry and revisions
• Drive resolution of synchronization issues between OMS and integrated systems
• Monitor system performance and conduct regular audits to ensure quality control of inputs
• Organize feature request and future integrations roadmap in partnership with vendors
• Stay abreast on latest digital trends through participation in IAB or other industry committees/events

Qualifications/Competencies:

• Thrives in a fast-paced, goal-driven, and high-pressure environment
• Proactive with demonstrated ability to deliver results
• Proven ability to handle multiple tasks simultaneously without compromising quality
• Strong organizational skills with high attention to detail
• Data-driven problem solving skills
• Excellent written and verbal communication skills
• Works well independently or within a team

Preferred:

• University degree (or equivalent) in business, technology, or marketing
• 2+ years experience in Digital Media industry within Ad Operations, PMO, Product Management, Data Analytics, or Information Technology departments
• Knowledge of digital ad technology and tools (Ad servers, OMS, DSP, SSP, DMP)
• Knowledge of IAB ad formats and emerging digital trends
• Comprehensive understanding of campaign success and reporting metrics including viewability
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Visio)
• Familiarity with web tools (Charles Proxy, Fiddler, Google Developer Tools), JIRA and Confluence

#LI-GM

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular – Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Flexible work profile: Mobile
Application Deadline: 07/01/2022 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.