Certification Overview

The IAB Digital Ad Operations Certification (DAOC) is the highest industry credential for digital ad operations professionals. Individuals who earn the IAB Digital Ad Operations certification have demonstrated their knowledge and competency in the area of digital ad operations, and are dedicated to upholding high standards of ethical and professional practice in the industry. Individuals meeting eligibility requirements must pass a multiple-choice exam in order to qualify for certification and earn the DAOC designation.

Digital ad operations professionals work closely with advertisers and agencies to deliver exceptional customer service throughout the media buying lifecycle, to include creative management, launch confirmation, and pacing confirmation. This includes providing quality assurance, logging traffic, pulling campaign placement reports, entry of proposals, and reviewing the status of campaigns in order to optimize their performance, while assisting the Ad Sales, Marketing, and Product teams in formulating media plans.

Successful and knowledgeable digital ad operations professionals should have a fundamental understanding of these seven areas covered in the exam:

  1. Executing Campaign Launch
  2. Managing Live Campaign
  3. Managing Emerging Technologies
  4. Creating, Maintaining, and Documenting Product Offerings
  5. Managing Incidents
  6. Inventory Management and Integrity
  7. Managing Client and Partner Relationships

FAQs

The Certification Process

1) Contact IAB Canada

Before starting the application process, IAB Canada Members can contact IAB Canada to pay for the exam. Paying with IAB Canada will reduce the exam fee from US dollars to Canadian (i.e. instead of paying $500 USD you would pay $500 CDN).

Non-Members can start their application directly on the IAB US Website and skip down to step 3.

2) Apply for Certification

After obtaining your discount code from IAB Canada, all applicants will need to apply for certification on the IAB US Website.

During the application process you will be asked to submit your payment for the exam, here you will enter discount code which will reduce your fee to $0 since you would have already paid (contact IAB Canada to obtain your unique code).

3) Schedule your Exam 

The exam can be scheduled and taken at anytime at one of the many Pearson test centres throughout Canada. You can find your nearest test centre here.

4) Study!

Prepare for the exam with by reviewing the IAB Digital Ad Operations Candidate Handbook and the Exam Blueprint.

Taking the Exam

The 2-hour computer-based exam is offered in a controlled test centre (Pearson VUE). When you arrive at the testing facility you will need to provide two (2) IDs that match your application name.

The exam contains 100 multiple-choice questions covering four (4) basic areas:

  1. Executing Campaign Launch
  2. Managing Live Campaign
  3. Supporting Ad Operations Initiatives
  4. Managing Incidents

You will be given a pass/no pass mark immediately at the centre with the certification mailed to you a few weeks after.

Exam Costs

IAB Canada is offering its members preferential rates compared to the standard IAB US rates, see the pricing below. If you are not yet an IAB Canada member but would like to join, please click here.

IAB Members Non-Members

Exam Fee (includes a $50 non-refundable application fee)
$500 + HST/GST $600 + HST/GST

Retake Fee (if candidate does not pass the first time)
$125 + HST/GST $175 + HST/GST

Cancellation fee (with > 24 hours notice)
$0 (exam fee refunded)

Cancellation fee (with 24 hour notice, i.e. "no show")
$115

*Please note that the Certification fees are in Canadian dollars. Please contact us to retake any of the exams.

*Group rates are available, contact us for more information

All candidates that apply for the DAOC certification will have 6 months following their application date to successfully complete the DAOC examination

Certification Requirements

The requirements for earning the DAOC certification are:

  • Agree to abide by and uphold the Code of Ethics.
  • Electronically sign the IAB Consent Statement.
  • Pass the DAOC examination.

Verifying A Certification

The Certification Department of IAB shall release the name and certification status of those who have successfully completed the Digital Certification examinations and who have met all certification requirements upon request. Please email Certification Department of IAB at certification@iab.com with the candidate’s full name, company and title.

Re-certification

The IAB Digital Ad Operations Certification expires after two years. To maintain your certification, all candidates must first demonstrate continued work in Digital Ad Operations, as defined as a minimum of 12 months total employment out of the previous 24 months in addition to one of the below options.

1) Accumulate 24 continuing education credits via conferences, learning sessions, webinars, training, etc. It’s easy to earn credits. Credits must be related to the competency requirements of the Digital Ad Operations certification examination. See what qualifies.

OR

2) Retake the exam. You should apply at least three months before their certification is due to expire in order to have sufficient time to schedule and take the exam in a test window.

To apply for re-certification please contact IAB at certification@iab.com